The Theory of Human Behavior


Suppose that a certain group of people is called to take a binary decision on some problem such as electing the president, voting a law or even choosing a phone company among two.
These people interact with themselves at random with a certain frequency nu by exchanging their ideas and so modifying the relative probability


of the two possible choices of being selected.
These relative probabilities define the state vector for the stochastic system in question


In more complex problems, the state vector may be done of more than two components of course. For example this happens if one wants to study the behavior of consumers in the choice of a product among different n’s which are in competition.
In that case the state vector becomes


but nothing of the forthcoming theory changes except for the number of items on which to sum.
Here phi1 is defined by being the probability that a person selected at random in the group is inclined to decision 1. The same for decision 2.
It is easy to understand that in every moment we will have


which expresses the conservation of probability.
Now, in the act of exchanging ideas everyone has half of the chances to convince a person of the opposite idea while nothing happens in the encounter between two persons who agree on the choice, of course.
Therefore in the act of meeting between an unknown and a person oriented to decision 1 the relative probabilities for the unknown after the meeting are given by


while in the meeting event of an unknown with a decision-2-oriented person the situation is


This defines the two operators of decision-influence


which act together at the same time in modifying the probabilities.
Since it is also unknown who an unknown person will meet the two operators will have to be weighted with the corresponding probabilities when writing the equations for the two states:


that already begins to sound familiar to those expert in tensor calculus . To ease notation, let us now write


which defines T as being a symmetric tensor


called decision-influence tensor and done up of two operators.
Now, using compact tensor notation, the equations for the stochastic process can be grouped and rewritten as


which is a tensor (multi-linear) equation describing the evolution of this process.
As it is easily seen, the equation is not non-linear, as it is custom to call Boltzmann equations in mathematics, but multi-linear as tensors correctly express. This is also true for nonlinear Boltzmann equations with integral dependencies where you have a number of integrations (here summations) equal to the degree of appearance of the unknown function.
Moreover, here tensor formalism is not pure ease of notation since it brings all its properties. You can change the base of representation from yes/no to any linear combination of these and the tensor equation will not change as long as you follow the appropriate transformation rules.
The equation reported, as it is easily understood, tends to make one of the two states prevail during time and exactly that one who is prevalent at the beginning. There is therefore no need to study asymptotic solutions in two-state problems. This result does not hold in multi-state problems however where there is also a need for a more precise definition of the decision-influence tensor.
The two-state problem is easy and may seem purely academic however it can be very helpful if you have to make predictions on decisions that need qualified majorities or if you want to forecast the market share of a certain product at a certain future time.
In an uncertain world the only way of managing is to accept some non-vital errors and make the best possible forecasts.